Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,649 Reviews)
Rating breakdown 49,649 reviews
5 Stars
36,175
4 Stars
6,028
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome and user friendly
on February 4, 2025
Posted by: Lauren2012
Quick and easy to use with a lot of helpful tips and information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 4, 2025
Posted by: Njors
Great easy to get my taxes done in a timely manner
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awsome.
on February 4, 2025
Posted by: MissChels
from Memphis,Tn
Great accommodation for the best results for the best prices.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing
on February 4, 2025
Posted by: bloodsoup13
from San Antonio, TX
Easy to use, super streamlined, couldn't have had a better experience
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is still the best
on February 4, 2025
Posted by: wbh1
I have used TT since 2013 and it is straight forward and easy to use.
The issue I had this year:
I need to update my direct deposite banking information and it was not a straight forward process.
I searched online and while the solution(s) directed that I would be able to change it during the filing process, it neglicted to mention after the payment had been processed.
Even the "in app help" wasn't very clear on the process.
Eveytime I choose "Continue" I was keeping my fingers crossed :-)
A clearer steps by step updated process (Help section) would go a long way to releive the tension.
I need to update my direct deposite banking information and it was not a straight forward process.
I searched online and while the solution(s) directed that I would be able to change it during the filing process, it neglicted to mention after the payment had been processed.
Even the "in app help" wasn't very clear on the process.
Eveytime I choose "Continue" I was keeping my fingers crossed :-)
A clearer steps by step updated process (Help section) would go a long way to releive the tension.
thanks
wbh
wbh
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 4, 2025
Posted by: Jiavon
from Katy, TX
N/A.............................................................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Click. Enter info. Done.
on February 4, 2025
Posted by: Braccident
from Cedar Hills, Utah
Quick and easy. Except for the review process. I said quick and easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I will always use Turbo Tax!
on February 4, 2025
Posted by: SarahWads94
from TX
I love turbo tax. Been using it since I was 16 with my first job.
Written by a customer while visiting turbotax.intuit.com