Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is very user friendly
on February 12, 2026
Posted by: PNA1
from Oakhurst, CA
Having Windows 10 I have become used to the previous Turbo Tax format. However, the download for 2025 taxes was easier to work with especially for the business section.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on February 12, 2026
Posted by: Roz456
from California
Easy to use great product. I have always used Turbo tax.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
has minor problems
on February 12, 2026
Posted by: CvDvr
from PA
at one point it kept going back to the start and repeating itself in a loop. you didnt ask about estimated taxes i had to look for it
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo but have to leave. To expensive!
on February 12, 2026
Posted by: Sad to go
from Ohio
I enjoy using turbo tax. You make it simple and easy to navigate. I also am able to gain knowledge easily by clicking the underlined words for help. Even if I do not need help I click them just to gain more information for the future.
However, I am going to try out a different program next year. I don't want to but your price is to high. I just paid $133 to file with you. That's to high. I am looking to pay up to $65
However, I am going to try out a different program next year. I don't want to but your price is to high. I just paid $133 to file with you. That's to high. I am looking to pay up to $65
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax has turned into a sleazy hard-sell
on February 12, 2026
Posted by: LWhite212
from CA
Simple to do taxes, but I feel constantly pestered and harassed, and tricked into purchasing additional services that I neither want nor need. It's enough to make me want to go back to doing my taxes on paper.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
A bit of a disappointment
on February 12, 2026
Posted by: Anonymous314
from NC
This year's version was less user friendly than in the past. It was VERY difficult to find certain parts if you wanted to review. I had to start over just to access a particular page.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on February 12, 2026
Posted by: CHBC
from Georgia
very helpful hints and explanations make it a lot more confidence inspiring.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This was easy!
on February 12, 2026
Posted by: AngQueen
from New York
It was fast and helpful! I was able to fill out all my docs in under an hour and a half. Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com