Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,649 Reviews)
Rating breakdown 49,649 reviews
5 Stars
36,175
4 Stars
6,028
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is easy to use.
on February 4, 2025
Posted by: Sam21758
from NM
No issues with Turbo Tax. Easy to follow and understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 4, 2025
Posted by: SteveO2084
awesome service,very easy to use as always and always gets me the best refund
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Finished it
on February 4, 2025
Posted by: rivbrother
from United States
Could be a bit easier to navigate, but overall very solid platform!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy to use
on February 4, 2025
Posted by: Familyw7
from California
It was very easy to use and had helpful tips in most sections. However, I didn't like how there were so many promps to upgrade/pay more for the Turbo Tax services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tubro
on February 4, 2025
Posted by: Maxinep
It’s good learning it I would take more classes on it next time but easy learning
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Terrible software issues
on February 4, 2025
Posted by: turbobad08
This has been the worst year filing taxes. For something like uploading my Robinhood 1099 form to help it be quicker , it was not quicker. I spent 4 hours trying t fix mistakes that your software made after uploading it. terrible experience will be looking for other platforms to use to file next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still gets the job done well
on February 4, 2025
Posted by: bradishly
although it's a bit of a black box, it's one that works. Have used it for more than 5 years now and it is solid. This year (2024) I felt the user experience was lacking a bit from 2023, but the help section was more accurate in its search responses.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rules
on February 4, 2025
Posted by: BigMau24
from IL
Very simple to use! On my 4th straight year using it.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com