I did everything with the automated systems. I had a simple return with just a W2 income. The price to do a basic tax return is high in my opinion. But overall easy and quick to complete.
I have been using Turbo Tax for the past three years. every year it gets better because my tax information is saved from the previous year. This year it took me 16 minutes to complete my return, I find the software User-friendly, easy to use, and stress free.