Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
It's in the Details
on February 12, 2026
Posted by: Ramjet 3
from Texas
I found Turbo Tax software relatively easy to follow though at times, throughout the process I found it a bit laborious to go back to the last screen(s) to recheck some inputs. This was great to work with considering all of the possible data reviews. Their number checks show encouraging results as they compute the changes and additions accurately.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Like the new on line version
on February 12, 2026
Posted by: Dennis 99
from Texas
Have used the Desk Top For the last 10 years First time I have used the online version. Was easy to use and like not having up load latest changes to the software every time I log in.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great to upload pdf information returns
on February 12, 2026
Posted by: Seneca of San Diego
from California
I did not like that the online version does not allow you to review an actual return form as you go along as is true with the Desktop version that has the return icon to refer to.
Also, I was surprised that the Premium version was not able to deal with the situation of two Forms 1098 because of the sale and purchase of houses within the same year. Because the mortgage balances of the two forms exceeded $750,000, the system just limits the deduction, which is incorrect.
I really liked uploading the pdf information returns.
Also, I was surprised that the Premium version was not able to deal with the situation of two Forms 1098 because of the sale and purchase of houses within the same year. Because the mortgage balances of the two forms exceeded $750,000, the system just limits the deduction, which is incorrect.
I really liked uploading the pdf information returns.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AWESOME AND SO HELPFUL!
on February 12, 2026
Posted by: Rue60
from Wyoming
I used the do-it-yourself premium and also the expert review. I loved the help and the relief of knowing it was correct. I could file it with confidence. highly recommend this option.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AWESOME
on February 12, 2026
Posted by: Rudy8645
from Dallas, GA
I LOVE TURBO TAX & I am going to file with them every year.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 12, 2026
Posted by: Clay420
from illinios
Turbo tax was easy to use and incredibly affective!
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple, even an old person can do it!
on February 12, 2026
Posted by: TurboSR2025
from ga
Easy to use. Easy to understand instructions with ample explantations.
Easy to stop and start again later
Easy to stop and start again later
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the BEST
on February 12, 2026
Posted by: Whoopee1
from Alabama
Not Much to say. It's always great. After I figured out how to get into it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com