Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is the way to go!
on February 12, 2026
Posted by: JanEagles
from North Carolina
Easy to use. I have been using Turbo Tax for years with no problems.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Experts need more training.
on February 12, 2026
Posted by: ExpertDominicV
from Colorado
The system itself is great and fairly easy to use.
Experts could use more training. The expert I chatted with the other day advised me not to report my state income even though I had numbers in Box 7 on my 1099. He said because Boxes 5 and 6 were empty that I could leave box 7 blank. Incorrect. He and his 'lead' he was consulting with both recommended this. I don't want someone else getting in trouble because of misadvise like this. In the future I will either not consult one of your experts or use a different service.
Experts could use more training. The expert I chatted with the other day advised me not to report my state income even though I had numbers in Box 7 on my 1099. He said because Boxes 5 and 6 were empty that I could leave box 7 blank. Incorrect. He and his 'lead' he was consulting with both recommended this. I don't want someone else getting in trouble because of misadvise like this. In the future I will either not consult one of your experts or use a different service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on February 12, 2026
Posted by: sophiebuddy
from Texas
Great experience and use turbo tax every year 2025
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nice
on February 12, 2026
Posted by: none at any time
from ny
very pleasant and will return in the future very easy to navigate
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job
on February 12, 2026
Posted by: Gmoney707
from Ca
Great job turbo tax. You did a great job as always. Whooooooo
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Fantastic
on February 12, 2026
Posted by: Frog0187
from Slidell,La
Everything was pretty much self explanatory and very easy to navigate. Thank you to everyone behind the scenes who make Turbo Tax easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but needs improvement for clergy
on February 12, 2026
Posted by: Emily911
from Idaho
Incorrect clergy HSA calculations. Need interview question to clarify the difference in how these are taxed. Also, when itemizing on federal and taking standard deduction on state, point out the itemized deductions that can be added back in (e.g. donations to Idaho Youth Ranch). Otherwise good experience.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
only way to go
on February 12, 2026
Posted by: 02bigdog
from florida
Overall pretty easy to fill out. Love their feature of downloading my investments
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com