Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
love it
on February 13, 2026
Posted by: turbotaxnumberone
from arizona
super easy and fast as always for the right price!
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Donna
on February 12, 2026
Posted by: djprob
from Florida
Easy to understand and follow. Self explanatory. Love it
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on February 12, 2026
Posted by: Woo Hoo 325
from new jersey
absolutely incredible! i love using turbo tax every year. i would recommend to everyone
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 14, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simply Painless
on February 12, 2026
Posted by: JessChelss
from Hawaii
So easy, 2nd year doing taxes ourselves and wish i'd done it sooner! 10/10 reccomend:)
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 14, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on February 12, 2026
Posted by: Wmp95
from NC
Very detailed and helpful, was so easy to use!!!!!
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Avoid online Turbo Tax at all costs
on February 12, 2026
Posted by: Garbage DA
from New York
I purchased the PC Download version which I have used successfully and happily for many years. Unfortunately my PC is using Windows 10 which cannot support this year's product; so I was switched to the online version. Almost every step was agony. And when i finally got done (with telephone help from 2 different and fantastic experts) it certainly appeared that there was no way to print the returns or save them. Both of these women went above and beyond in terms of patience and willingness to try different approaches to get around a dismally awful program. Unlike the download version this version did not show me what I had entered for a particular item last year in a format or appropriate time to be useful. Some questions were asked that I never encountered before. It took me hours and hours when filling out paper returns took me 10 - 15 minutes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
YAY
on February 12, 2026
Posted by: Mystic35
from NV
I have always had a great experience with Turbo Tax. I love how my QB self employment app connects with my Turbo Tax then I can file my business stuff for free. A local tax person quoted me $1300 for start to file for my stuff...i only paid $250.
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I enjoyed my filing process and the intuitiveness
on February 12, 2026
Posted by: Unikk
from Nashville, TN
I enjoyed the filing process with the intuitive interface of the app. I would recommend this to everyone.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com