Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
good system
on February 5, 2025
Posted by: 9858
I did this without help for the first time. All went well except for when I needed to make a correction to the financial institution address. The system prompted me to correct the zip code but it was the state that I needed to fix. The prompt wouldn't let me go there. I finally got to the correct place but it took a long time for me to figure it out.
I appreciate being able to do my own taxes. I have learned a lot, but I must say there was some things. I just didn’t understand when it came to the state taxes.
easy to use, appreciate the explanations at each step though still had to do extra research as the explanations are too short to understand. unable to opt out of $44 protection.
Inhad a specialist help me after incompletely messed upnmybtax paperwork. She was thoughtful and patient and most of all. Completely helpful. I could not have done it without her. If you ask me. We need more people like her. Thanknyou for all your help.