Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is cool
on February 13, 2026
Posted by: CBandz
from Maryland, MD
Easy to access and easy to file your taxes through them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on line better than on laptop
on February 13, 2026
Posted by: rich in ne
from nebraska
was hard to find how to print returns, not obvious had to to help
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is easy to use and helpful
on February 13, 2026
Posted by: congib
from South Carolina SC
It was a little confusing at first because of adding my own information due to filing single taxpayer since my husband's death
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax hidden fees
on February 13, 2026
Posted by: soph156767
from Wisconsin
Used turbo tax for a couple years now. And now there’s just more and more hidden fees.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Reliable, but needs more polish.
on February 13, 2026
Posted by: dwne
from Nebraska
While Turbo Tax is quite reliable, transitioning from the download version to the online version is not as straightforward as I expected. A lot of information had to be put in manually. Additionally, TurboTax appeared to generate multiple copies of some forms when I "downloaded" which required manual cleanup. At least on generated form appeared to have a "ghost" data entry that had to be corrected. The product would be easier to work with if, after pausing, there were a general prompt along the lines of "what has changed". When some forms were available on the first pass, more on a second pass, and more on a third pass, TurboTax does not do a very effective job of guiding you where to make the appropriate updates.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
15+ Loyal Customer
on February 13, 2026
Posted by: JaydensMomMichigan
from Michigan
Easy to use! Love the navigation and the layout. I've been using TurboTax for my taxes for over 15 years!
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Migration from Disk Version to Online
on February 13, 2026
Posted by: C7uy
from PA
This year I migrated from a disk install version of Turbo Tax to your online version. The import functionality worked perfectly. That process was easy and accurate. As a long time user, well done once again.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fine
on February 13, 2026
Posted by: JabbaIII
from Mass
Makes filing easy for this retiree. Thanks a bunch.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com