Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,652 Reviews)
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Fix import stuff
on February 6, 2025
Posted by: Fix import stuff
from MN
fix your import stuff. Way to much manual clicks for things that did not need to be done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Could Do Better
on February 6, 2025
Posted by: Not2Happy2
Product gets more expensive and harder to use every year. Was charged for two separate subscriptions after I started working on taxes, once for Desktop Advantage, and then again for Premium. Also there should be a disclaimer up front that if you don't allow TT to use your info to sell and for marketing you shouldn't be using it. Software is dumbed down so badly it is hard to use to try to steer customers to use additional costs for live assistance or extra assistance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review
on February 6, 2025
Posted by: Ms Creech
from Georgia
I did not engage with a live agent, I always do the taxes myself. But it would be easier to not have to add the zeros on the 1095 A document again during the review process since we have already listed them when entering the information the first time. Then it would be good if the previous year numbers for the depreciation for the vehicle automatically is autofilled. It is not easy to put your hands on the information at the time you are completing the document. Overall, the app is getting better.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I use it every year
on February 6, 2025
Posted by: Clane33
from Baton Rouge, LA
A simple and easy way to fill taxes. I use it every year
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best tax tool I have had!
on February 6, 2025
Posted by: AngelinaandPeter
Great tool, love it! Will do it again in 2026 , Thank you!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great and easy to use
on February 6, 2025
Posted by: lgatt
from Columbus, Ohio
I've been using Turbo Tax for years and it's been great and easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable, put back running balance. I missed it
on February 6, 2025
Posted by: Treller
Nice as always, but preferred the earlier versions that showed the Tax Due/Refund Due as a running balance throughout the process. Not a big deal, but it makes the journey more interesting.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is amazing!!! 10 outta 10 stars
on February 6, 2025
Posted by: Shelia2
from New Orleans, lousiana
Really helpful with understanding everything and the process is really teachable
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com