Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I always use turbo Tax
on February 13, 2026
Posted by: WJS3
from NC
Compatibility and features were convenient and comfortable.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Downloadable version much easier than online versi
on February 13, 2026
Posted by: dancindebbie
from Round Rock,, TX
Monique was very helpful and I think forcing users to complete this form is ridiculous
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is easy to use.
on February 13, 2026
Posted by: Sisupa56
from Washington
Very intuit and easy to navigate. I would like to be able to review the actual filing forms (or at least have a quick look button) to see them as the return is in process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is helpful
on February 13, 2026
Posted by: Harry 47
from Ohio OH
The online version required a lot of input and did not show estimated tax as I went along.
Software signed off multiple times while I was working on it.
Software signed off multiple times while I was working on it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo teaches you how to do your taxes.
on February 13, 2026
Posted by: Anonymous
from Utah
I have been a Turbo Tax user for many years. This I chose to go on line to file. Unfortunately, I was not able to download the 2024 data to my 2025 on line return. I had to re enter all my prior data.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!!!!!
on February 13, 2026
Posted by: God is Great1
from WI
Easy to file and it just walked me through the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax online is confusing
on February 13, 2026
Posted by: Tatham
from Florida
Horrible experience. I filed using Turbo Tax last year and was successful. This online software told me I didn't file with Turbo Tax in 2024. Made me upgrade to "Premium" instead of "Deluxe" as you took off business expenses on "Deluxe". Then it didn't remind me of estimated taxes paid in 2025. Luckily I remembered just in time. Will be looking for new software next year if this is not improved.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful
on February 13, 2026
Posted by: cjgang
from NY
Agent was very helpful with an issue filing state tax
Written by a customer while visiting turbotax.intuit.com