Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great service
on February 13, 2026
Posted by: Donald 62
from Virginia
Did not engage with person on phone or chat with person
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax did great - has some kinks to work out
on February 13, 2026
Posted by: MyemailNicknameGoeshere
from Nv
The import of robinhood didn't work properly. Things came in as values that should have been negative values. It was a painful, and long process to fix. The user interface could use some work to make that process better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
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on February 13, 2026
Posted by: xoxoxoxooxxoxoxo
from wa
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Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth Sailing
on February 13, 2026
Posted by: JRH91
from WA
Turbo Tax is so easy to use and if you do not know what something is their hints / common questions are really useful. We have used Turbo Tax for years and have never had an issue.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on February 13, 2026
Posted by: MelodyL96
from Ponchatoula, LA
absolutely the best tax online tool and e filing service provided
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yo, why aren't you using TurboTax by now!
on February 13, 2026
Posted by: ReddGnome
from 918 Empire drive
Quick and easy filing. Even though I typed my w-2's I still filed in under 40 minutes!
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good product
on February 13, 2026
Posted by: Jo2223
from MO
Great way to file. Easy and good.price! I enjoyed the option to upload my expenses from my banking account.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on February 13, 2026
Posted by: willdeehi
from CA
SUPER! USER FRIENDLY! Recommend to many friends.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com