Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax has less stress than doing it alone.
on February 14, 2026
Posted by: Ednevermore
from Georgia
It is easy to go through the steps. TurboTax also helps you review each section for accuracy.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
N/A
on February 14, 2026
Posted by: Not another dam question
from Florida
I never got an upload of my 2024 tax return, so I had to enter everything manually. I also had to manually input all 1099-R info other than Fidelity because your system couldn't find Western & Southern Financial Services, or State Street Retiree Services for USPBGC - Kemper Retirement Plan I liked the side by side, year to year comparison from previous years, but because I couldn't upload last year's data it wasn't available.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
walks you thru the entire process explaining areas
on February 14, 2026
Posted by: Subman65
from Texas
Did not need to contact for help, instructions were very detailed for my purposes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
From Complex to SIMPLE
on February 14, 2026
Posted by: PhilAuthor
from oh
It made my taxes SIMPLE. It was easy to follow and the explanations were easy to understand
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
On line version is OK
on February 14, 2026
Posted by: UVPM
from ohio
Two Issues -
Previous Turbo Tax carried forward the Charities that I donated to, This version did not, caused much more input, I donate to the same charities every year.
Second the check out process was tedious. I received a message that my 2024 federal return was not accepted, Concerning since I have E-mails from TURBO Tax to the contrary
Previous Turbo Tax carried forward the Charities that I donated to, This version did not, caused much more input, I donate to the same charities every year.
Second the check out process was tedious. I received a message that my 2024 federal return was not accepted, Concerning since I have E-mails from TURBO Tax to the contrary
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First time I have had any issues!
on February 14, 2026
Posted by: cingra
from WI
I have always used Turo Tax but this year I have had to refile my Wisconsin tax 3 times. Im getting frustrated that this issue continues. I hoping that this time it goes through and is excepted . I have never had any issues in the past so I hope this is resolved.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 14, 2026
Posted by: ohnyaaa
from indiana
nice and easy loved turbo tax for years love love love
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tumbs up
on February 14, 2026
Posted by: billburp
from NH
thumbs up had a good expierience but i dont like being forced to give a review
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com