Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Keeps improving!
on February 14, 2026
Posted by: Farmman1959
from Alabama
As always quick and easy. Gets better every year! I never have to worry if they are done right.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed!
on February 14, 2026
Posted by: 2025 taxes in AZ
from AZ
I was very disappointed when I found out I could no longer print my state tax return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is what it is
on February 14, 2026
Posted by: I_am_atomic
from Maryland
It was easier and faster and got higher returns than the one I previously used
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Annoying but decent overall
on February 14, 2026
Posted by: User1212
from Nevada
Very annoying how hard you push add-ons. If I don't want one, don't keep asking. Inputting information is easy, but anytime something needs reviewed it is a pain to clear it up.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
VERY DISATISFIED THIS YEAR FROM GREAT SATISFIED
on February 14, 2026
Posted by: TOMCAROLE
from INDIANA
I HAVE FILED WITH TURBO TAX FOR YEARS AND BEEN COMPLETELY SATISFIED WITH YOU. THIS YEAR WAS DIFFERENT. I DOWNLOADED IT AND IT SAID COULDN'T NEEDED WINDOWS 11. YOU SWITCHED ME ONLINE. VERY HARD TO GET BACK INTO. BIGGEST PROBLEM WHEN I COPIED EXACTLY MY AGI FROM 2024 FORM IT SAME INCORRECT. SO I FINALLY WAS SO DISGUSTED I PRINTED IT OUT AND NOW MAILING IT. COST OF MONEY WHEN I COULD OF DOWNLOADED THE FORMS FOR FREE. WILL I USE YOU AGAIN RIGHT NOW I SAY NO
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of Use
on February 14, 2026
Posted by: MCKJSK2025
from Michigan
Only issue is with the OID discount as it is hard to follow and clear
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo
on February 14, 2026
Posted by: Nightingale93
from tx
Very easy to submit and it does not take very long to complete tax forms
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
User Interface
on February 14, 2026
Posted by: TurboTaxUser956
from MO
Not quite as user friendly as the desktop version.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com