Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
NEW FORMAT WORKED WELL
on February 14, 2026
Posted by: DAVIDSLATON
from VA
GOOD PRODUCT I WILL USE IT EVERY YEAR THE CHANGES FROM LAST YEAR SLOWD ME DOWN SOME
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TAX
on February 14, 2026
Posted by: A001122b
from TEXAS
I made a mistake with the numbers turb tax refer me to correcting me to editing and send back to IRS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peazy
on February 14, 2026
Posted by: Turbo2526
from VA
Good Experience! Didn't have a lot so it was not stressful!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Online is great.
on February 14, 2026
Posted by: MikeSrfbum
from FL
Been using Turbo Tax for years and decided to try the on like version. I was impressed with how easy and thorough it is.
I recommend it.
I recommend it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
too complicated
on February 14, 2026
Posted by: JJFIII
from Illinois
More complicated than last year. Much easier than when I received a mailed CD.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on February 14, 2026
Posted by: Angmarie42
from Ky
I love Turbo Tax. When I'm stuck, I always have support. Accuracy is great! It's very compatible, and the features and interface are so helpful!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Senior Tax Credit calculated correctly, not visibl
on February 14, 2026
Posted by: Snuttjer49
from Texas
There were a few times when I was unable to correct wrong answers to questions. When asked if any of the 1099-B form included collectibles, I answered NO only to discover that the Gold Shares I purchased were listed as Collectibles by my Financial Services Firm. There was no way to change that answer. I reached out to product support and they informed me that I had to delete that 1099-B and reimport it and change my answer. Product support did a great job on the phone.
Also, the Senior Tax Credit is not discussed or identified during the tax preparation process. I was able to learn that I did receive the correct deduction when I finally reviewed the actual tax documents. This is a big topic for Seniors and the product would be better if the Senior Tax Deduction would be calculated and made visible during the review of the data.
Also, the Senior Tax Credit is not discussed or identified during the tax preparation process. I was able to learn that I did receive the correct deduction when I finally reviewed the actual tax documents. This is a big topic for Seniors and the product would be better if the Senior Tax Deduction would be calculated and made visible during the review of the data.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Enjoy the support
on February 14, 2026
Posted by: Anonymous
from Arizona
Always love how Turbotax is able to help me out with filing my taxes on my own.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com