It was very easy to navigate through the website and add my information. Also, it was easy to get answers when you didn't understand the questions or get more information to understand the questions.
Pros: My employment status changed this year, I moved, I bought or sold investments, I had a baby
I am not pleased with the way premium works. I was not asked to sign up for premium, seems like there was no option. So $99 is excessive! and quite ridiculous!