Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love it!
on February 14, 2026
Posted by: Maom1
from Florida
I love the program, very easy, fast, and reliable. Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Reliable TurboTax
on February 14, 2026
Posted by: Dr McB
from MO
I always feel confident with TurboTax. I had some difficulty finding where to put my estimated tax payments and the Senior Deduction that was new this year, but once I saw the actual forms it was evident that they were prepared correctly.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GOOD PRODUCT
on February 14, 2026
Posted by: TOMMY THE STUD
from CO
EASY TO USE. INSTILLED CONFIDENCE IN COMPLIANCE AND ACCURACY. FAIRLY GOOD VALUE. BACK NEXT YEAR
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is reliable
on February 14, 2026
Posted by: Moochiedog
from Washington state
I wish 2025 worked with Windows 10 :( Not a fan of doing my taxes online
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on February 14, 2026
Posted by: jawliflex
from North Carolina
It is an intelligent program. Represents a good program. Too many chances to screw up though.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I was disappointed ,not as user friendly as past
on February 14, 2026
Posted by: Bill2c
from Connecticut
too many pop ups sales for expert help
very little auto fill
very little auto fill
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo beats around the bush
on February 14, 2026
Posted by: Ms QB
from Virginia
I asked about my Senior Discount and how do I add it for over 4 hours, after giving up and accepting the lost...I reviewed my return and it gives it to you automatically...The question "are you 65 or older" is no longer there...Just are you legally blind...4 hours wasted had it said you will get it automatically
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on February 14, 2026
Posted by: Kimmy2667
from Ohio
Love it it was so easy so fast and help when you need it
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com