Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TTax online
on April 15, 2026
Posted by: Hey Phil
from California
Good guidance. Rather expensive but well worth it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AMAZING
on April 15, 2026
Posted by: Scat31
from Asbury Park NJ
quick and easy what a breeze it was to file my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too expensive
on April 15, 2026
Posted by: pecharris
from TX
It ended up being more expensive than I anticipated.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
No Desktop version available
on April 15, 2026
Posted by: 1SGB
from Illinois
Sad to find out that there was no desktop option if I didn't update to Window2 11 first. Which essentially meant buying a new computer.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not Up to Turbo Tax Standards
on April 15, 2026
Posted by: ZAVO496
from NC
This online version of Turbo Tax pales in comparison to the versions available by purchasing a CD or downloading a copy, as I've used for more than 25 years in the past -- and which I would have used this year, had not those versions been compatible only with Windows 11 or higher. This version is much more expensive, more difficult to navigate, does not allow ready access to the various forms being completed in the return, and has poorly-described processes which can lead to redundancies in effort and -- more seriously -- in duplication of forms. Really, REALLY not up to Turbo Tax standards as I've known them over the past 3 decades!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nice product to use
on April 15, 2026
Posted by: aharde
from chicago, IL
I used it last year was comfortable, also it was easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Filing Made Easy
on April 15, 2026
Posted by: Trissy1836
from TX
Intuitive platform. Easy to use with support if necessary.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on April 15, 2026
Posted by: bob 64mmh
from alabama
i have been using it for years and i love it i love it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com