Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,652 Reviews)
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Software problem
on February 7, 2025
Posted by: KurtH2121
from Stillwater MN
had entered almost all my information then when trying to enter 1099-NEC the software froze and wouldn't allow me to continue. After spending 30 minutes on the phone with tech support, they told me the only option was to clear the form and start over. After that it worked but VERY disappointed that I wasted several hours of carefully adding my information and had to start over because of your software clinch.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Misleading
on February 7, 2025
Posted by: olsonra
I thought the cost would be $49 however they charged me $99 plus $39 for the state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
HSA contributions for California are wrong
on February 7, 2025
Posted by: OT2024
Good enough. HSA contributions for California can be handled better.
While W2 does not distinguish between employer and employee contributions, this information is usually found on a paycheck. Turbotax can ask an additional question for California returns instead of flatly stating that California does not allow deduction for HSA contributions made by employer. Shame, given that Intuit is a California company.
While W2 does not distinguish between employer and employee contributions, this information is usually found on a paycheck. Turbotax can ask an additional question for California returns instead of flatly stating that California does not allow deduction for HSA contributions made by employer. Shame, given that Intuit is a California company.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing accurately and efficiently
on February 7, 2025
Posted by: DennyNjane79
from Ohio
TurboTax gives me confidence that I am filing my taxes accurately and efficiently.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is easy to use
on February 7, 2025
Posted by: jesus12330
your fees are too expensive for low income people other than that a good experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very helpful
on February 7, 2025
Posted by: bradd13
from new jersey
very helpful, easy to use. helped me get all the credits and deductions for the most refund amount
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not too difficult
on February 7, 2025
Posted by: Poppy194
from Lake Havasu City, AZ
A little confusing at times. But for the most part it works
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX
on February 7, 2025
Posted by: ROGERMON
TURBO TAX IS QUICK AND EASY AND DOSENT HURT THE POCKETBOOK AS WELL
Written by a customer while visiting turbotax.intuit.com