Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,652 Reviews)
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax - Quick and Simple!
on February 7, 2025
Posted by: Smith1115
from Overland Park, KS
TurboTax seems to get more and more efficient and informational every year I do my taxes! Any questions I have can generally be answered with the TurboTax links within the preparation process.
Pros: I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax very helpful
on February 7, 2025
Posted by: GramdmaLee
Easy to use and explanation of terms easily understood. Guides you throughout the filing process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great Customer Service, Bad Product Behavior
on February 7, 2025
Posted by: Stone T
from Tucson, AZ
I did engage with a Support Representative who was very pleasant, professional, and helped me resolve an unexpected behavior that was occurring within the product.
I used the import functionality to bring in my 1099-B form data from E-Trade, but the NEEDS REVIEW flag would not go away even though I had successfully reviewed all transactions. We had to completely delete the 1099-B form and manually re-enter all 18 transactions/payments.
Thank you for helping me get through the issues!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Tax prep is a scam
on February 7, 2025
Posted by: noNickname123213213
The entire US tax prep industry is an unnecessary middleman. If the government can verify my tax data, they can just as easily send me a bill each year and skip this entire nightmare of a process your lobbyists have created.
I also don't appreciate you constantly trying to sell me unnecessary products throughout the entire process, and my adblocker blocked 9000 things while I had your page open for about 40 minutes. Please do the country a favor and go out of business.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Year Doing My Taxes
on February 7, 2025
Posted by: teetee06
I highly recommand doing your own taxes, It's a breeze... I didnt think it would be that easy but it was superrrr easy so just take your time and read EVERYTHING. Takes about 45 minutes to an Hour but worth it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Support
on February 7, 2025
Posted by: Awesome support
from Maryland
easy to use and easy to follow instructions. I love it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TT not what it used to be
on February 7, 2025
Posted by: Dis Gruntled Guy
from IL
Been using TT for over 20 years this was the worst tax prep experience I have ever had.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on February 7, 2025
Posted by: clay70
from Montgomery Texas
I have used Turbo Tax for years and as always, it it easy to use and takes the guess work out of filing my Taxes.
Written by a customer while visiting turbotax.intuit.com