Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Tricky interface tries to upsell you
on February 15, 2026
Posted by: FrustratedByTT2
from MI
Tricky options at the beginning of the process. They try to force you to use their "expert-assisted" option which costs additional money, when all I needed was the self completed option. I had to reset my return and start over to use the correct option because they don't allow you to change during the process. My returns are very similar year to year so I don't need the upsells.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
U Got 2 Love it
on February 15, 2026
Posted by: davkevstevos
from New York
Easy to use and understand, just follow the instructions Simple
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ill keep using turbo tax
on February 15, 2026
Posted by: ladiell
from VA
I have never had an issue using Turbo Tax. and I really dont want to continu this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Why is Turbotax always upselling?
on February 15, 2026
Posted by: Nate_Ohio
from Ohio
Product itself is fine. However, the refusal to disclose fees ahead of time, constant upsell/ nickel and dime, fake "required data sharing" agreement, and general smarminess of Turbotax is off-putting. I thought the live tax guy were terrible. Turbotax is worse.
PS: Why do I need to sign an indemnification and limitation of liability to post a review? Nuts...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always easy and quick!
on February 15, 2026
Posted by: Always easy and quick
from Vermont
The interface is always easy and quick! Wicked simple to import all documents, regardless of whether they are electronic or paper. A few hours and everything is wrapped up with a bow on top! Furthermore, should I need an assist, I just have to ask!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on February 15, 2026
Posted by: Tracker232
from Florida
Turbo tax made my filing simple. It took less time to do my taxes,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX is and has been AWESOME!!!!!
on February 15, 2026
Posted by: Everett63
from Georgia
Have been using INTUIT TurboTax for +26 years. Have had no problems!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on February 15, 2026
Posted by: Cluskgo
from GA
Great support along the way with self help questions and answers
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com