Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Good, but prefer the desktop app
on February 15, 2026
Posted by: SilverDragon001
from Maryland
Overall, it was a good experience. Unlike the desktop application, I didn't notice the estimated refund information until late in the progress. I don't know if it showed up earlier--if it did, I did not see it. I don't know if by doing this this year, I am now stuck with doing this online in the future as there was no data file to download. I'm surprised the app let me submit my return after telling me some information was not available. This is a very irritating review to write as it seems to autocorrect incorrectly as I go.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing. Super easy, super efficient
on February 15, 2026
Posted by: Nau22
from Maryland
Such a great product. Super efficient and easy to navigate. User interface is excellent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
OK
on February 15, 2026
Posted by: MIKEAL1949
from OH
TAKES WAY TOO LONG TO FILE ALL OF THE TAX FORMS FOR ME
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User-Friendly & Simple to use!
on February 15, 2026
Posted by: BG4Life
from Illinois
Very user friendly and straightforward to use. Questions can be answered quick and easy. If you file in previous years, it's great that I don't have to enter information in manually.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I would not recommend the on-line version
on February 15, 2026
Posted by: TAG56
from Ohio
I usually use Turbo tax loaded on my PC. With that software I could see all tax forms at any given time. With the on-line version, you only see forms when you have completed the process of entering all information and finalizing your tax return. I would not recommend the on-line version of Turbo Tax. Also the on-line version requires too much information that should not be required (ie.....why do I need to enter my drivers license information?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great service
on February 15, 2026
Posted by: thatguy44444
from ny
had a great time doing taxes and i really want to do them here next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
mike
on February 15, 2026
Posted by: mikey400
from arizona
I enjoyed it except I almost missed having to enter 1099-R info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax i Great
on February 15, 2026
Posted by: RW 51
from Georgia
The instructions were easy to follow and explanations clear.
Written by a customer while visiting turbotax.intuit.com