Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,652 Reviews)
Open Ratings Snapshot
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
turbotax
on February 8, 2025
Posted by: pjdrph
easy and efficient taxes this year, thanks turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is Awesome
on February 8, 2025
Posted by: Mastertek1963
from Texas
Turbo Tax was very easy and fast. I used it last year and was happy and expect to get the same great service this year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Makes It Easier!
on February 8, 2025
Posted by: Lib4Luck
from Florida
I use it every year because it is so easy to use! I don't have to stress myself out about what I am doing, it explains everything so that I can understand.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax makes tax return prep fast and easy
on February 8, 2025
Posted by: Carne3636
from Fairfield CT
Loved the 1099-DIV and 1099-INT as well as 1099-B imports.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Quality and User Experience Trending Downward
on February 8, 2025
Posted by: Deej Jay
There is service degradation from last year. I work in software development and QA, and something has been lost from year-to-year with TurboTax. Incorrect amounts (discrepancy between 1040 and what displays on the screen for last year's taxes), changes not saved even when using auto save, some non-logical loops back to sections that have already been reviewed and confirmed by the taxpayer. This is part of the reason it took me twice as long this year than last year. May have to check out CashApp Taxes (free for any income level) next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Not free but it is effective
on February 8, 2025
Posted by: RyGuy151515
from NY
Super simple and everything is saved. Especially my private information. Just wish it was cheaper to use. I feel like it gets more expensive each year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax strikes again!
on February 8, 2025
Posted by: JesusFever
So far so good! Easy process. I have used them for years and it has consistently been on point.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great
on February 8, 2025
Posted by: Chaos4856
Love how.its step.by step and able to send on line
Written by a customer while visiting turbotax.intuit.com
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