Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax Gets the Job Done
on February 15, 2026
Posted by: Reid S
from NY
Downloaded the Premier desktop version, then took online option because it included the state filing, too. This is my 14th(?) year of using TurboTax. My first with the online version - I did not like it as much, the language was confusing and it was challenging to correct a data entry. There was a glitch in the NYS form that was never resolved. After a week of waiting to finalize my returns, nothing had changed. It's near impossible to get an e-answer if you need it. Luckily, my return is simple. But my confidence in TurboTax has decreased. Regardless, I (THINK) it got the job done and it's always been a great product. Thank you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its the only way I file
on February 15, 2026
Posted by: Mrs CMA
from IA
For more years than I care to count, I have always used TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
money!
on February 15, 2026
Posted by: wishnihadmore
from Florida
way to much money but the world demands we keep marching forward.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a GREAT tool.
on February 15, 2026
Posted by: SingHim1
from California, CA
Simple, easy to navigate and use friendly. Great tools in assisting to file tax return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Do not recommend
on February 15, 2026
Posted by: Safsi
from md
it imports my W2 and asking me to add again w2, same as imported.
Way too expensive for what it offers
Way too expensive for what it offers
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
online vs desktop
on February 15, 2026
Posted by: Flyboy123
from ca
I usually complete my taxes on a laptop, but after purchasing Turbo Gas I found it is not compatible with Windows 10. So, I installed it on my MacBook and used the online version. Frustrated with the sleep mode while gathering documents. I had the choice to use the desktop or online version. I should have gone to the computer version when I had the chance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy!
on February 15, 2026
Posted by: kvolsen
from San Jose, CA
TurboTax is very easy to use. The questions get a little confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is still going strong.
on February 15, 2026
Posted by: DSkell
from MO
i have use Turbo Tax for several years. I didn't like being forced to use the online version. I also preferred the older version where the rebate number was more prominent. The downloaded documents were difficult to read, and the program imported the same information twice and didn't recognize that it was duplicate information. The program is still easy to use.
Written by a customer while visiting turbotax.intuit.com