Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,653 Reviews)
Rating breakdown 49,653 reviews
5 Stars
36,178
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to use
on February 8, 2025
Posted by: Justgetmeoutofhere
Easy to use and understand. I worried that filing my taxes this year would be more challenging, but Turbo Tax made it way easier than I expected.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is GREAT
on February 8, 2025
Posted by: Joseph JL
from Virginia
TurboTax is a great platform I have been using it for years!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Very very disappointed with new version
on February 8, 2025
Posted by: Edgs71
from United States
User for many years.. this was probably my last... Turbotax removed the amount of refund tracker progress from the page.. so now you cannot see the estimate refund until you are finished.. It is awful
If you do not put it back, or give the option... you lost a customer...
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good service
on February 8, 2025
Posted by: Miss P2025
from Philadelphia PA
Service was good. Did't like being automatically upgraded to premium when not needed
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax
on February 8, 2025
Posted by: DocD420
Great service fast and reliable got my max refund.
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on February 8, 2025
Posted by: RanaLG
from Florida
Turbo Tax makes filing taxes easy. They don't leave anything out and keep up with current tax law so I don't have to do it. The regular review of what was entered make it easy to tell if you left anything out. E filing is easy and fast.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is AMAZING
on February 8, 2025
Posted by: RUTHIEEEEEE
from United States
IT WAS VERY EASY TO USE AND FAST TO DO IT. I WILL USE AGAIN NEXT YEAR.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A few awkward moments
on February 8, 2025
Posted by: spb87
from Denver, CO
Just a few issues:
1. there was no way for me to file a 1095-C form. It asked me about a 1095-A and B but not a C. I am assuming this isn't a big deal, but I guess I'll find out later if it is!
2. There is no way to get Capital One 1099-MISC forms, I had to enter those manually.
3. At when verifying income tax for the federal income tax, it asked me if I wanted to use the 1099 forms I had entered previously. This seemed odd, but I chose yes for each one. It then proceeded to remove all of the values I had successfully imported! I had to use the back button to go back several screen and choose "no" for each 1099 form. I verified that the information was correct on my tax return before I submitted it, but it was confusing.
2. There is no way to get Capital One 1099-MISC forms, I had to enter those manually.
3. At when verifying income tax for the federal income tax, it asked me if I wanted to use the 1099 forms I had entered previously. This seemed odd, but I chose yes for each one. It then proceeded to remove all of the values I had successfully imported! I had to use the back button to go back several screen and choose "no" for each 1099 form. I verified that the information was correct on my tax return before I submitted it, but it was confusing.
Other than that, everything was smooth as always.
Written by a customer while visiting turbotax.intuit.com