Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Awesome
on February 15, 2026
Posted by: KayLuz
from NC
This was quick and easy to file taxes and complete a return. There was help all along the way to complete it with accuracy and confidence.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
BOB 2025
on February 15, 2026
Posted by: BOBS TURBO FOR 2025
from MS
EXTREMELY EASY TO ENTER INFORMATION , VERY COMPLETE INSTRUCTIONS ON WHERE TO LOOK FOR INFORMATION
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Taxes for the non tax people
on February 15, 2026
Posted by: gigglygrl80
from Nevada
Got to crunch numbers down to a record low! The help questions re easy to answer to fill out difficult tax forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is always my go to Software
on February 15, 2026
Posted by: Melthacpa
from FL
Great reliable software. Does a great job at identifying areas for tax savings and is accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loyal Customer!
on February 15, 2026
Posted by: Myy Myy
from Tennessee
I use TurboTax every year because it is extremely user-friendly. :-)
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Pricing Issue
on February 15, 2026
Posted by: RegeZeb
from PA
I thought I was using the Federal free version and the $39.00 State version when I got to the end I was charged $148.00. That is for somebody that is on ssa-1099 disability as the only income. Will you please credit my charge card for $148.00 - $39.00 = $109.00
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but needs to fine tuning (AI can help)
on February 15, 2026
Posted by: HDad0505
from AZ
Overall a good experience but it read a consolidated form incorrectly that would've had me miss out on about $1200. Use AI or scanner to read line by line on forms from brokerages to verify that all items are addressed. Second issue I had was sometimes it would only list one title for a box, like Fed EIN versus Federal ID #. Both options would be nice to have to prevent confusion
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on February 15, 2026
Posted by: Anonymous
from Oklahoma
Great software! Used this for almost a decade now!!
Pros: I moved, I bought or sold investments, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com