Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is fantastic!
on March 12, 2026
Posted by: JBSKEL
from ca
Very easy to follow and it is so simple to understand the tax laws
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax - My Go-To Tax service
on February 21, 2026
Posted by: Taxesareguaranteed
from North Carolina
It was great, as always. Been using TurboTax for years and it never disappoints!
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So grateful for Turbo tax every year
on February 16, 2026
Posted by: MX2000
from Colorado
Thank GOD for Turbo Tax. That's all I have to say. It's compatible with all of the websites I have for work or retirement accounts. It's a life saver.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo was good
on February 15, 2026
Posted by: San Sans
from Atlanta Ga
It was good but could not enter charitable contributions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is amazing
on February 15, 2026
Posted by: Nonni47
from Pennsylvania
My experience with TurboTax was awesome. I really like it.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax could be easier to use.
on February 15, 2026
Posted by: 1TEB
from KY
I had a hard time using the software. I wanted to see the forms being filled out. I wanted to print my return before I paid for the software, but I never saw an option to do that. I tried to access a publication and a form with instructions. I couldn't do that either. I wanted to download data from my 2024 taxes but never saw that happen. Tried doing later and found out I would have to delete all my input to make that happen. I would have rated this software about a two star but at the end, with much reviewing, everything seems to be done and done accurately.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on February 15, 2026
Posted by: Adri2016
from Kansas
I've been doing my own taxes for the past 13 years with TurboTax and I love how fast, easy, and simple it is to do them. 10/10 I recommend!
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on February 15, 2026
Posted by: Matt1756
from Florida
awesome features and support system and the detailed program is easy to use.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com