Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
online more difficult to use
on March 27, 2026
Posted by: taxesuhg
from Fl
i Had to used the online as my computer is old It was much more difficult to navigate then in previous years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Probably won't use again next year
on March 27, 2026
Posted by: rb715
from IL
Really needs an undo button. Going back just to view my entry for a form deleted my progress for that form and I had to re-enter everything.
Pros: My employment status changed this year, I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on March 27, 2026
Posted by: RJHMH
from nj
Great program easy to use have been using turbo tax for years
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on March 27, 2026
Posted by: zerotragedy
from North Dakota, ND
Even more simplicity is needed. You really have to dive through some of the errors to find work around and the FAQs or the help or explain more seems like it's out of date or not precise on instruction.
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great way to prepare and file
on March 27, 2026
Posted by: RLB 9
from Oh
Great way to prepare and file. Walks you thru and can get answers to your questions as you go.
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tax filing easy
on March 27, 2026
Posted by: phurbu
from CALIFORNIA
I purchase turbotax 2025 home and business. It is suppose to be for 5 filing but it is not allowing for 5 why?
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 27, 2026
Posted by: Brian92837
from Florida
Easy and efficient, have been using TurboTax for years. Will continue to do so.
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
new turbo tax sucks
on March 27, 2026
Posted by: bill k from RI
from 6 Cross Street
I dislike the new format intensely - old interface was much easier to deal with
Written by a customer while visiting turbotax.intuit.com