Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,644 Reviews)
Rating breakdown 49,644 reviews
5 Stars
36,173
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great service
on June 16, 2026
Posted by: EliteEntity
from TEXAS
awesome. Great expierence and very easy to use. Thanks
Response from turbotax.intuit.comBy TurboTax Care Team, June 16, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on June 15, 2026
Posted by: Capt Tzar
from texas
its cool to use. you can make adjustments real time.
Response from turbotax.intuit.comBy TurboTax Care Team, June 16, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Some catch22 snags
on June 14, 2026
Posted by: Pippin23
from New York
Overall a good experience with Turbotax across many years. This year like in a few years previously, when I am at the final stage of e-filing, the review finds some error that is irreconcilable in nearly any approach that I try except manually deleting a form. More functionality in terms of understanding the links between some interview questions and how they cascade to forms, worksheets, etc would be helpful. I also want more functionality (ourlines) in terms of generally revisiting without having to walk through a hundred questions,
Response from turbotax.intuit.comBy TurboTax Care Team, June 17, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy!
on June 14, 2026
Posted by: LifeWithoutGPS
from Maryland
Filed my taxes last minute this year and to my surprise got a refund. Thankful! Quickly filed and avoided late penalties because of how easy system is!
Response from turbotax.intuit.comBy TurboTax Care Team, June 17, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is the best
on June 8, 2026
Posted by: LanieLady88
from Arkansas
Super easy and helpful. The AI feature helped me by answering any and all of my questions.
Response from turbotax.intuit.comBy TurboTax Care Team, June 9, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on June 8, 2026
Posted by: MountainMan41
from OR
all went well. helped with a personal error. refiled
Response from turbotax.intuit.comBy TurboTax Care Team, June 9, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
great product, if you don't file an extension
on June 7, 2026
Posted by: chris3874h
from New York
I have used turbotax for over 10 years. this year it was massively disappointing. I filed an extension, and paid the estimated tax ON TIME (by April 15). then when I went to file, the software would NOT let me enter the date for that payment, and so the taxes I filed said I owed a $179 payment penalty (which is incorrect). the software help kept telling me to go to a section to fix this that does not exist. and I spoke to someone from customer service over the phone who said it was just fine, 'just ignore it'. well I don't like the 'just ignore it' solution to something incorrect on my taxes. I filed just to get it done...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best one you can get 5 star
on June 5, 2026
Posted by: Leineke88
from 5260 Northwest Dill Road
Best one by far. Fast,affordable,friendly.
Would use it next year.
Would use it next year.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, June 5, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com