Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy tax return
on March 27, 2026
Posted by: Parviz Rezaee
from Texas
everything is great, Easy and understanding steps, nice hints and easy to file
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS GREAT
on March 27, 2026
Posted by: Anonymous
from 3142 Boulders Court
is easy and good and do the job better then pay 500 on account
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the feedback! We’re committed to making sure the value you get from TurboTax far outweighs the cost, and we’re glad that was your experience this season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
don't like the on-line version
on March 27, 2026
Posted by: Jjy88
from woodstock GA
turbo tax is great. the desktop version. This online version is terrible. I have used the desktop program for years and find is extremely user friendly. The online version is the exact opposite. I won't be using the online version in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on March 27, 2026
Posted by: mikedtsa10
from Tennessee
it was easy and i use every year. price goes up but everything is. still the easiest to follow
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 27, 2026
Posted by: big Tlip
from California
Great to use Great to use Great to use Great to use
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I used Turbo Tax for years its always great.
on March 27, 2026
Posted by: WxPoppy7
from Tennessee
i have been using turbo tax for years but this is the first year I did it strictly on line. Without the disc that I imported onto my computer. For me there was a bit of a learning curve This version was formatted differently but when I had questions I asked the AI on the app. All my questions were answered and directed me to where I needed to go.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Will continue to use Turbo Tax
on March 27, 2026
Posted by: sweet swingin
from il
too many questions related to pensions being referred to as an annuity. also during final steps of filing process turbotax stated that I had not e-filed in 2024 when in fact I have e-filed using turbotax for a number of years now.
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Loved the estimated/actual completion time tracker
on March 27, 2026
Posted by: MXSullivan
from VA
Purchased the Deluxe w/ State app but used the Premium web version gratis at TurboTax's recommendation. Liked the workflow and clean interface layout. Have been using TurboTax for years and this year was definitely the smoothest and quickest to prepare.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com