Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Poor
on March 27, 2026
Posted by: Why when Carrie why
from Colorado
The experience with TurboTax was extremely difficult this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY TO FOLLOW
on March 27, 2026
Posted by: PAGRA
from Florida
easy to use and accurate
This is the worst part !
This is the worst part !
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as good as 2024
on March 27, 2026
Posted by: John8810
from California
This year's Turbo Tax was MUCH more difficult to follow and access than 2024. I am not sure what improvements you thought you made, but they were not good.
We have been clients for 10+ years and may, perhaps, rethink that for 2026!
We have been clients for 10+ years and may, perhaps, rethink that for 2026!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
good
on March 27, 2026
Posted by: Marquez72
from IN
Easy to use I usually use it every year however I do not like this survey
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax suxs and just takes your money
on March 27, 2026
Posted by: evan556
from Savannah GA
there should be no reason we go from getting $655 to then owing $200 in taxes after filing without even an explanation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Questions are Clear and Concise
on March 27, 2026
Posted by: TimY1
from California
Found Turbotax easy to use. The questions are direct, unambiguous, clear, and concise. There's no second-guessing about what is the meaning of the question.
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
its cool
on March 27, 2026
Posted by: heather mae
from fl
my tax return was okay thank you ill be back next year
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ea$y 2 use
on March 27, 2026
Posted by: tony decaper
from minnesota
easy to use to use even for persons with disabilities.
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com