Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,654 Reviews)
Rating breakdown 49,654 reviews
5 Stars
36,179
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Need direct deposit update edit option
on February 9, 2025
Posted by: MEP66
from Shepherdstown, WV
I had to spend a bit of time trying to create a back door into how I can update my direct deposit checking account information - that page needs an edit button. I do know know until I circle back if I'm getting a partial (federal) refund plus a check (state) refund, or if the state refund will be delayed once it tries to apply it to a closed checking account direct deposit.... I also seemed to have to repeat a lot today navigating what I needed - it wasn't as smooth this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great and easy to use
on February 9, 2025
Posted by: Mike2008LK
Turbo Tax is always easy to use, I have used it for years. Even before becoming an Accountant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
the best ever
on February 9, 2025
Posted by: swizzle85
from cincinnati,oh
it was very helpfull and very knowlodgble very easy to use
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TAXES
on February 9, 2025
Posted by: Mikeschm
from WI
easy to use and comfortable getting around. will use again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy filing with Turbo Tax
on February 9, 2025
Posted by: ksmotherman
from TN
We file with Turbo Tax every year! They make it quick and easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Harder to naigate
on February 9, 2025
Posted by: Harder to use now
You changed the software and it was more dificult to nafigate this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too much marketing!
on February 9, 2025
Posted by: Too Much Marketing
from Denver, CO
Too much marketing!! I don't want or need MAX. Don't ask me 10 times throughout the process!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Needs work for non income states
on February 9, 2025
Posted by: WorkerWasizzle
from United States
not good for or two sates when one is not an income state tax. it does not show up on the menu. Please refund my state tax fee. I ended up unable to file
Written by a customer while visiting turbotax.intuit.com