Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is awesome!!
on March 27, 2026
Posted by: Vago24
from CA
Extremely knowledgeable and helpful in answering my questions and fixing the data entry errors
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the shout-out to our team. We know every tax situation is unique, and we’re happy our tax experts were able to provide the specific guidance you were looking for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax rules!
on March 27, 2026
Posted by: BOTEchris
from phoenix.az
very easy to use and very very fast. I use Turbo tax every year
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
A little confusing on ERS
on March 27, 2026
Posted by: JoeFStra
from Colorado CO
Usually use do it yourself turbo Tax and efile, not sure about electronical doing taxes with Turbo Tax, not sure where to find my copy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Do better
on March 27, 2026
Posted by: whatarewedoinghere
from California
Absolutely greedy, evil service. Charging over 100$ just to do taxes is already absurd, but adding a 44$ fee to take the payment out of your own discount? What even is that? And the AI stuff that no one's asking for being shoved as actual advice???
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Miss the Desktop version
on March 27, 2026
Posted by: auntneice
from MO
I have used TurboTax desktop for 10+ years but was not able to this year because I didn't have Windows 11. For $50 CD plus a little extra for state, I spend about $90. This year I was forced to used online. I was impressed withthe transfer over. However, at the end I was zapped with extra charges. Had to upgrade to Premium only because I had a Sch D. This was always included in Deluxe desktop version. Then another $69 for state. It is double what I have normally paid.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Evil Company Stay Away If You Possibly Can
on March 27, 2026
Posted by: NormalPerson12
from california
Completely evil company that has a vested interest in making your life worse. Scammy and deeply completely and unsettlingly depraved. Vampiric bloodsucker
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Use Turbotax For Your Income Tax Filing
on March 27, 2026
Posted by: 4ne9er
from Iowa
i've used Turbotax for a number of of years and have found it to be a straightforward, easy process to use. I have experienced no problems from either the IRS or state agency with my returns. I intend to continue using Turbotax for my future tax filings.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
dsdsdds
on March 27, 2026
Posted by: sdssd
from sdsdsdsd
Bad navigation, confusing, too many annoying times trying to get sell me stuff I DO NOT NEED! charging $35 for processing. Zero applicatoin improvements. Asking the same questions over and over and over and over.... This is a very bad product and very bad experience.
Written by a customer while visiting turbotax.intuit.com