First year I have not been happy with TurboTax. Partial fault of the IRS as well. IP PINs this year were a pain. Multiple filings rejected before I called to find out that there is a specific place to enter the IP PIN. While the return is rejected and I followed the "Fix my return" link, TurboTax never actually took me to the place to fix my return. Once I figured that out, I then had to get the actual IP PIN from the IRS. Got all three but by the time I received access to create my last IP PIN (family member), one that was created last year changed! Infuriating at best...