The product is easy and great. The only issues I had were on my 1099-INT when added originally through a snap shot the BOT entered wrong address for the payer and at the end when I was trying to file, I could not because the zip code did not match the state entered. The software took me to the form, but would not let me correct the address only the zip code. So I then had to go back to the beggining and delete the form and enter by hand. Some may not have been able to do this, so a quick tutorial there would be good. Also, on the 1099-NEC I had entered it, but when I saved and came back in, the BOT had me enter the information again, I am not sure if I clicked something to cause this, but then at the end the same situation happened, the review had 2 1099-nec and I kept trying to remove it fromthe review area, but this was not an option, but perhaps should be, or again, maybe a tutorial on how to remove the form, which i had to go out and to the main page again and delete the extra form. lastly, when I went to file and pay, I was on the mobile app and I was trying to enter my employee discount code, but could not do this from the app. I had to log in on a computer to do this. These were the only issues I had, but they were very frustrating.