Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,654 Reviews)
Rating breakdown 49,654 reviews
5 Stars
36,179
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I LOVE Turbo Tax!!
on February 10, 2025
Posted by: love the hlep
from atlanta ga
always quick and easy and so helpful being guided through. i actually look forward to doing my taxes every year as TurboTax makes something complicated easy which makes me feel like I'm awesome too
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Watch out for hidden charges!
on February 10, 2025
Posted by: RyanS78
Decent tax software - but the biggest complaint I have is the covert/midleading way you pick the level of service you want. It's quite frankly the biggest scam I've ever seen with tax software. If you decide you want less, you have to start ALL over. This is probably the last year I'm using this software just because of this. Get your act together TurboTax and quit trying to defraud people into paying for things they don't want or need!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Frustrated
on February 10, 2025
Posted by: stressed customer
from Arizona
it says that instructions to mail my state return will print out with my forms but those instructions are no where to be found!!! Very Frustrated I need a mail in address and what to inslude with my forms. I couldn'[t e file cause of too many W2G's
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy to use and a great software!
on February 10, 2025
Posted by: CSutton25
I enjoyed that it is user friendly and give guidance along the way!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on February 10, 2025
Posted by: TERPEN
VERY HELPFUL AND COMPLETE. EASY TO USE AND RECOMMEND
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 10, 2025
Posted by: Bogey golf
from Palm Desert, CA
Easy to use and great notes for help. Definitely the way to do your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on February 10, 2025
Posted by: Vincenzo78
Very good experience with online turbotax. The online system facilitates the tax filing headaches.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Worse
on February 10, 2025
Posted by: PatScu
from Marietta, GA
Not as friendly as previous years. More difficult. No room for mistake as no line or form editing alllowed after entry. Got through it but will have to consider alternatives for next year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com