I've used TurboTax for quite a few years, and the program has been simplified over the years to the point where today it's almost too easy to use. It's easy to get complacent and in a hurry.
My original return was rejected because I needed the IP PIN # on it; I had the # and could not locate where to input the information. I was informed over and over go to MY INFORMAITON to update. I was unable to locate the area to put the IP PIN #. I finally upgraded by return and low and behold I had the place to enter the IP PIN #. Amazing how more money and I could enter the IP PIN #'s $59.00 more and I could finish my return after 2 hours of trying. That SUCKS