You made an error then had me fix it and called it my Error. Charge to file then charge a $40 processing fee to take my federal return money to pay you. You charge me to do something I have to do anyway and that you lobby goverment officials so that you can make money.
TurboTax makes filing taxes feel like a breeze! Every year, I come back to TurboTax because they make the process so simple, clear, and stress-free. The step-by-step guidance makes sure I don’t miss anything, and I always feel confident that I’m getting the maximum refund possible.
Turbotax is an excellent product but contributes, via lobbying, to a wasteful tax preparation system. The government, like all first world countries, should be calculating taxes payable by it's citizens. The company should be ashamed of its behavior.