Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,654 Reviews)
Rating breakdown 49,654 reviews
5 Stars
36,179
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Rip off for seniors
on February 11, 2025
Posted by: Horrible service turbo
from VA
Over charge $129 I did not want any extra but it would not let me file unless I agreed to pay $129 for nothing. I don’t even have W2’s!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Taxes
on February 11, 2025
Posted by: Iraseth
Easy to use, all questions answered in-text and explanations exist everywhere to help guide you along the way!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
ok
on February 11, 2025
Posted by: Jumpjack
from Tennessee
did not use, the web site did not save information correctly when I went back to add or continue on
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on February 11, 2025
Posted by: LD0018
Extremely easing filing! No problems filing 3 different returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on February 11, 2025
Posted by: DanaJE
from Atlanta, GA
I have used Turbo Tax for several years and love it. It's easy to use and I feel secure that my taxes are done correctly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on February 11, 2025
Posted by: RSWPSW
from GA
Excellent. So simple to use even with some special circumstances.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Satisfaction
on February 11, 2025
Posted by: Papa Don 531
from Indiana
Have been using TT for several years now. Easy to use and pay. Only concern this year is I couldn't see why I owed the state so much money. I will make a phone call or 2 and come back to file my state taxes.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Doing it yourself costs too
on February 11, 2025
Posted by: FonziUSN
from TX
It requires me to upgrade due to 1099-NEC. And I seem to get less due to this and having to pay to do it myself. It would be nice to have the option to not have to upgrade because of money I had to work for that already reduces my tax return.
Written by a customer while visiting turbotax.intuit.com