Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Using Turbo Tax is a painless process
on March 28, 2026
Posted by: Paul75206
from Texas
It was a great experience as usual! Thank you very much.
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Do not like all of the notices for add on fees
on March 28, 2026
Posted by: Alex 305
from Califoria
Turbo Tax from past experience is very accurate. I do not like all of the pop up fees for additional services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It Works
on March 28, 2026
Posted by: wcsheffer
from MN
The service is fast and intuitive. That said, there are several prompts of fluff to click through.
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax is good
on March 28, 2026
Posted by: Username4178732
from Florida, FL
The software is good and does what it needs to. It's also pretty easy to use. But I don't like how they are always trying to upsell and I don't like how they want to take your data. I'm glad the law requires them to allow us to opt out. I really don't think they would otherwise. They do try to hide the opt out in a way that skirts deception.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Deluxe
on March 28, 2026
Posted by: L Studente
from Connecticut
Very satisfied for past 20+ years and why do I need to say anything more?
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 28, 2026
Posted by: cloverleas
from oh
I find TurboTax to be easy to use, quick, and thorough. The cost is edging upward, but is still far less expensive than hiring a tax person and keeps me feeling in control of doing my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for the feedback! We’re committed to making sure the value you get from TurboTax far outweighs the cost, and we’re glad that was your experience this season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First Time Turbo User!
on March 28, 2026
Posted by: riverjordan
from Texas
Good experience for the first time. Questions were slightly confusing on some sections
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo Tax is great
on March 28, 2026
Posted by: Peppe2012
from South Carolina
Easy to use and your survey requires to much information.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com