Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Highly Recommend
on March 28, 2026
Posted by: Flufflebutt
from California
Pros: Excellent customer service, fairly straight forward, provided good information and explanations.
Cons: There were a few tax credits we needed to discover on our own through the internet as they did not pop up on Turbo Tax (Business Expenses and Solatube Credit).
Cons: There were a few tax credits we needed to discover on our own through the internet as they did not pop up on Turbo Tax (Business Expenses and Solatube Credit).
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love them
on March 28, 2026
Posted by: Birthgiver
from Montrose pa
Easy to use quick and fast makes filing taxes less stressful easy to understand interface makes everything easy to find
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Consistent as Always
on March 28, 2026
Posted by: Mallent1
from Virginia
I've been using TurboTax since it was first offered. Thanks
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax took the guesswork out of preparation
on March 28, 2026
Posted by: DEterp
from Delaware
I thoroughly enjoyed using TurboTax this year as it was easy to understand and easy to use. In plain english it was simple and definitely quick.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy!
on March 28, 2026
Posted by: KingdomSeeker22
from Florida
This is my 4th year using TurboTax and I've never had any issues with the system! It lets me know automatically if I did something wrong and lets me fix it.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Joon Hong is awesome
on March 28, 2026
Posted by: Mr Hong
from Michigan
We had to file a amended Federal and State return. Joon Hong one of your Turbo Tax live expert's JOON HONG was extremely knowledgeable and very pleasant and walked us through the process.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for the shout-out to our team. We know every tax situation is unique, and we’re happy our tax experts were able to provide the specific guidance you were looking for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I recommend Turbo Tax
on March 28, 2026
Posted by: Keith Abe
from ILLINOIS
Quick, accurate and easy to use and the questions cover everything you need to know about your taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great! Thanks
on March 28, 2026
Posted by: Cecil252
from Tennessee
It was fast, easy. comprehensive, and accurate. I appreciate the extra questions for determining applicable tax breaks.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com