Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,655 Reviews)
Rating breakdown 49,655 reviews
5 Stars
36,179
4 Stars
6,030
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is awesome
on February 11, 2025
Posted by: Eliza01
from FL
I love turbo tax hope to do each year for the rest of my life.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 11, 2025
Posted by: Missylove4
It is wonderful in fast and easy very satisfy. Easy to get help and understanding
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 11, 2025
Posted by: Kbc1236
Use every yr great service would suggest to anyone
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax has made my taxes easier
on February 11, 2025
Posted by: Ness1205
from California
My husbands self employed we've been using turbotax the last several years. They have made it very understandable and it keeps getting better and easier to file every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Be more clear on how to change direct deposit info
on February 11, 2025
Posted by: Besheebeem Ngu
Extremely confusing information about direct deposit. I needed to change my direct deposit information and it made it seem like there wasn't an option to on the final screen. I wasted over an hour on the phone and screen sharing with customer service to figure out how to do it, only to find that it allowed you to on the next screen when you select "other options." It's 2025, it should not have been this confusing to the point where it took an hour on the phone and speaking to two customer service workers (my call had to be escalated to the support team) just to figure it out. Now I have a headache and am mentally drained and exhausted for no reason after an already mentally draining night of filing my taxes. It's now 9:30pm PT and I haven't even had dinner yet because I've been dealing with this unnecessarily for a whole hour, after over 6 1/2 hours of going through the tedious process of filing. Simply put: Please make this more clear and user-friendly in the future!!! Also, I feel ripped off paying a $44 fee just to file via the internet. Freetaxusa.com is completely free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax isAwesome !
on February 11, 2025
Posted by: Nese 1
from Texas
This is the easiest form to use. Liked the turbo hints to the side and that my info is transported in from the year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on February 11, 2025
Posted by: Naomivaquerita73
from El Paso, TX
very easy to understand and fast, I really enjoyed filling my taxes through turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable Tax Software!
on February 11, 2025
Posted by: SuZZaND
from South Carolina, SC
Never fails to get me the most out of filing my taxes yearly!! Never have had any issues with my returns!! I've been using Turbo Tax since 2018!!
Written by a customer while visiting turbotax.intuit.com