Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(44,453 Reviews)
Rating breakdown 44,453 reviews
5 Stars
33,168
4 Stars
5,142
3 Stars
2,313
2 Stars
1,456
1 Star
2,374
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Additional Charges being snuck in at checkout
on January 23, 2025
Posted by: IDontWantANickname468
Start of with free filing, then i need to upgrade to the $49 package, then as i'm filing it tells me i now need to upgrade to the $89 or it won't let me finish filing and just loops be back to the start only to stop me again until i accept the $89 package, so i accept. Then finally i get all the way through filing and to the checkout, instead of being charged the $89 it forced me to accept i'm now being charged $127? No indication at all it was going to be adding additional charges, the worst year i've had filing with Turbo Tax. If you're going to charge people be upfront about it not wait until the end to sneak in additional fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
do it
on January 23, 2025
Posted by: nivekmciver
from Medford, OR
easy to pay. fast to use. audit protection is affordable and good piece of mind
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax rocks
on January 23, 2025
Posted by: Carlaleefranklin
from Medical lake WA
Easy, quick & will never go back to a brick & mortar tax prep store again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yes
on January 23, 2025
Posted by: Nate123q
from Raleigh, NC
It was great. The online support options made it easy to file!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Cool
on January 23, 2025
Posted by: Fred314244
Good experience great job ok. You should use them!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick!
on January 23, 2025
Posted by: Blu24
from Miliken, CO
It was very easy to file with Turbo Tax! Completed within an hour.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 23, 2025
Posted by: RicC1961
from New Hampshire
Have been using it for decades great service every time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Terrific
on January 23, 2025
Posted by: Anonymous
from Savannah GA
The Best! Easy approval for Tax Loans I highly recommend safe and easy!
Written by a customer while visiting turbotax.intuit.com