Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,656 Reviews)
Rating breakdown 49,656 reviews
5 Stars
36,179
4 Stars
6,031
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Not as quick this year
on February 12, 2025
Posted by: Rmarkb
from OH
System would not let me complete the application due to a missing federal form which took 3 weeks to obtain.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on February 12, 2025
Posted by: Young1980
from Mercer County, PA
Turbo Tax is very easy to use and understand. I never worry about the math!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Several Years and No Issues
on February 12, 2025
Posted by: 1WYO
from Colorado
I've used Turbo Tax for years and never had an issue. Every detail is explained well and the cost is very reasonable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Head & shoulders above H & R Block product
on February 12, 2025
Posted by: suez_glamp
Fast process and helpful documentation along the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
not complicated
on February 12, 2025
Posted by: not complicated
from kentucky
not complicated to do you're taxs by yourself anymore!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sucks
on February 12, 2025
Posted by: Anonymous
Very unclear user experience from an experienced tax preparer
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
user friendly
on February 12, 2025
Posted by: don er
I use every year, makes it easy to do my taxes. Most of the info is already populated for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Go With Turbo Tax
on February 12, 2025
Posted by: xokiem
from CT
My personal situation makes it rather necessary that I use a device like turbo tax to complete my taxes. However, I think the quality of the service has declined somewhat in the last 3 years.
Written by a customer while visiting turbotax.intuit.com