Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,656 Reviews)
Rating breakdown 49,656 reviews
5 Stars
36,179
4 Stars
6,031
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Awesome
on February 12, 2025
Posted by: AmyLegacy
from Alabama
Love the ease of use and being able to have information available for years past at any point in time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It is awesome, except for when it isn't
on February 12, 2025
Posted by: nothingworks62
In the explanation for the 1095-A calculation you gave the same answer that the insurance salesman and the IRS gave to what does Household income mean. It is benign; do you mean Taxable income or income before deductions. I assumed when I bought the plan in 2024 that I based the income on the tax form they required, which was 2023, and assumed it was taxable income that I based it on. It wasn't until I had the form rejected by the IRS for 2024 through TurboTax that I realized that mistake cost me $4200.00 to the IRS. I realize you are not responsible for this error, but you are responsible to explain to your clients what 2025 taxes will be based on, and it is not in your explanation, nor is a proper calculation.
Also when I went back to review this form, I had to search for it, because it is not truly a deduction, so to be able to search just the form would have been helpful. Also I wanted to see the questioning on this part from the beginning, not just a correction to the form itself. I do not know what questions led me to the form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Software needs to be more simplified again.
on February 12, 2025
Posted by: BBrenlove
from Kissimmee FL
I have used Turbo Tax for several years now. I found that this year's software is more confusing than helpful. It has taken me more time to figure out how to file my taxes. Please simplify the software again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 12, 2025
Posted by: ChrisChristy
from Arkansas
Good as always, used it last 10 years never disappointed
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax ROCKS!
on February 12, 2025
Posted by: rymage
from OH
I'm not a rocket surgeon had some trouble filing whit H&R Block so I stopped and started with TurboTax and things went very smoothly, at one point again my lack of knowledge and ability to just read what's in front of me I had you service desk call me and 2 seconds later DUN!!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Perfect
on February 12, 2025
Posted by: Boriyankee
from Orlando
Great job with my income tax I will come back next year
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is simple to use.
on February 12, 2025
Posted by: BearcatHuggie
Easy to use. Will definitely use next year. This is my 2nd year using it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 12, 2025
Posted by: Ripped Stud
from Pomona CA
I had a great time filing my taxes. I can hardly wait until next year.
Written by a customer while visiting turbotax.intuit.com