Dishonest and sneaky about how much the fee was. They didn't mention they would charge extra for the state, and it's absurd that to get your return back without a fee, you have to create a checking account with them.
Since I am "old school" I want TurboTax on my laptop rather than within the web application and it did not seem to be an option this year to down load the product. I attempted several time to access TurboTax website with no success at finding download option