Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on March 28, 2026
Posted by: Ironhead 66
from ok
Good experience. Easy to navigate and answered all my questions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great software, a few glitches.
on March 28, 2026
Posted by: FWR2026
from South Carolina
I have used Turbo tax for years and purchased what I thought was this year's disc only to find out it doesn't support my version of windows...very frustrating so I used the online version, and it worked as TT usually does. However, when time to file two big issues. 1. it did not recognize last year's return, and I had to go back to the software to get the AGI numbers to file. 2. South Carolina software has not been updated and therefore created a dilemma on whether to file or wait until October when the state is updated. Also gives no help on how to handle a SSA re-do situation when withdrawing the benefit until another time due a work opportunity.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very user friendly
on March 28, 2026
Posted by: Fireball2977
from Texas
Filed my taxes myself for the first time in a long time. I feel confident that I was successful.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax makes filing so much easier
on March 28, 2026
Posted by: kidice
from California
It was very smooth and easy to use. I would definitely recommend others to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax2025
on March 28, 2026
Posted by: Byron5829
from Texas
easy to gather and file information. AI Help was useful.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Bargain
on March 28, 2026
Posted by: IU Football is the best
from 1055 Sadler Oaks Way
Shamma was great with the expert information. I paid double this amount last year and I knew the CPA didn't get my deductions right. I ended up with a refund an the IRS corrected my return. Turbotax is a great Value!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Cumbersome
on March 28, 2026
Posted by: Craig Sira
from MI
It is very cumbersome and time consuming to use. Keep getting into check this loops.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on March 28, 2026
Posted by: Thi Anh
from NJ
Turbo Tax Intuit walks me through the process like a professional.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com