Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,657 Reviews)
Rating breakdown 49,657 reviews
5 Stars
36,179
4 Stars
6,032
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbotax is great
on February 12, 2025
Posted by: markemarke
Turbo tax as assisted me with my taxes for years and I love them.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great system
on February 12, 2025
Posted by: b jammin
from Idaho
simple, easy, quick Have been using this service for years always works great.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME!
on February 12, 2025
Posted by: aa2008
from United States
so easy to use, simple and fast! I highly reccommend!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like turbo tax, I keep coming back every year
on February 12, 2025
Posted by: Alexa1771
from Maryland
I like the process and I hope Turbo Tax keeps the active Tally option
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Be TRANSPARENT
on February 12, 2025
Posted by: santima570
it a slap in the face how not transparent Turbotax is with regards with the fees and the product the user is actually paying for. The payment options and beyond misleading and make you think you are paying for something and end up paying for a more expensive product or an extra feature you did not want. Even when trying to downgrade, "something went wrong".. very conveniently I would say. I'm sure I'm not the only person having this feeling. Last year filling with you guys. Thanks for the great product but the lack of transparency made me loose my loyalty to you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Probably Not Use TurboTax again.
on February 12, 2025
Posted by: Mad58
It launches Premium service and I only need Deluxe. Because it used Premium it brought in an old source for a 1099 OID, which I no longer get from that investment company. I could not delete it, and I had to have your tech support person (who was wonderful) help me. I really dislike this app. I must have had 15 screens at the beginning of starting the return to upsell m the services. I felt like I was being scammed. I am a retiree and I do not need this. You left me with a very bad taste in my mouth about TurboTax now. If it wasn't for the diligence of the tech support lady, I would never consider using your product again. I use the web browser version.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on February 12, 2025
Posted by: JRW2025
Super easy to use. Helpful and fast. There if you need them. Great options.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!!!
on February 12, 2025
Posted by: Kisha94
It's always fast and easy!! Been using them now for a few years.
Written by a customer while visiting turbotax.intuit.com