Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is easy to use!
on March 28, 2026
Posted by: ThuyB
from CA
Easy and convenient. Took me only less than 2hrs to file my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ok
on March 28, 2026
Posted by: mokandel
from AZ
It looks like OK. It checks double for any mistakes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is really turbo
on March 28, 2026
Posted by: SergK
from OR
Used it for 6 years and very satisfied. very recommended
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unhappy Customer
on March 28, 2026
Posted by: TaxTired26
from Washington, DC
Go through the entire process...and then get charged an extra amount because you have one other form that is "not included" in the cheaper version. Also, at that point, you are not utilizing any of the perks of paying for the "premium" option because...you already finished your taxes. Sneaky and not worth it. Also, my screen for payment did not show this increase, only the receipt. There has to be a better way than Turbo Tax!!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Like the service for tax return.
on March 28, 2026
Posted by: Bingping
from ca
Customer support is fast and professional. Live agent get connected without long waiting time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax works well
on March 28, 2026
Posted by: TurboTax review MCL
from Home
Turbo Tax has user friendly tools, simple interface that provides cusotmers with step by step processes and explanations.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Desktop version is better
on March 28, 2026
Posted by: Dodger5000
from CA
Did not enjoy the online version- much rather have the desktop version. $35 I was charged for an early deposit- I would have not paid it if I knew what I was agreeing to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is useful
on March 28, 2026
Posted by: BeachTax 2025
from Califorina
this year is big different with last year, spent more time on catching up new updates.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com