Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Never again
on March 28, 2026
Posted by: badproductwarning
from california
What a horrible experience, and it wouldnt even file my LLC tax docs. Will never use again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
4.5
on March 28, 2026
Posted by: Profbeachbum
from Virginia
Most of the experience is easy to use. There were a few items that popped up as a possible error, but didn't offer a clear reason why, nor did it offer helpful guidance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is a great tool assist you.
on March 28, 2026
Posted by: ltn00
from texas
I was nervous about doing my taxes but turbo tax walked me through the process. I may do it on this site again next year. Thank You
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax grandslam
on March 28, 2026
Posted by: Bethy58
from CA
easy, accurate step by step instructions, available support when needed!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
getting too expensive and harder to use
on March 28, 2026
Posted by: JennieGessaro
from Nevada
I miss the desk top version that gave you 5 tax returns and one state. It is a lot easier to use and find things then the online version. The online version did not ask me about name change and it could not upoad my documents. I transfer in of 1099s it does not display the owners name or account numbers to make it easier to figure out which return belongs to which person. I am the POA of my son so his accounts show in my bank but only taxed under his social security number. it also made me import them all and then go delete, It would not let me uncheck accounts. it makes it hard when your program does not show the name on the 1099 imported in when checking numbers.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Premium is easier to use this year
on March 28, 2026
Posted by: cdog100
from Colorado
TurboTax Premium was easy to use! Great experience didn't need an expert this time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
That was easy
on March 28, 2026
Posted by: Labrat77
from ME
Ive used TurboTax for many years.. and no never got a discount :) This is a very user friendly program and I have save lots of money by doing my taxes online with TurboTax. Had to file an amendment and even that was super easy. Thanks
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax preparation product!
on March 28, 2026
Posted by: LPeros
from California, CA
Love the clear instructions every step of the way. Also like the popup support throughout the process.
Written by a customer while visiting turbotax.intuit.com